Privacy Policy

Your privacy is important to us. It is Scipilot’s policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 30 November 2020.

Cookies policy

Cookies are used for the purposes described below. The specific cookies used by a service are listed and described in the cookie management platform for that service. This is presented to you when you first visit the website, when we periodically refresh the cookies used, and/or when we periodically ask you to review your preferences.

Cookie Purposes

Necessary: these are cookies that are technically necessary to enable the effective operation of the service. For example, to enable you to navigate the service, to remember your cookie preferences, to keep our service secure and for system administration, such as preventing fraudulent or disruptive activity. Without these cookies the service may not operate as it should and so these are not optional.

Functional: these cookies support functionality that improves your experience or provides features of the product.

Statistics/Performance: these cookies are used to enable us to analyse and improve the performance of the service. For example, to help us to know how many users we have, which features in the product are used most, what browsers are used (so we can maximise compatibility), the country or region where our users are located, and the demographics and interests of our users. This enables us to understand better who is using our site, so we can improve and tailor our services accordingly. We might also use cookies to measure the effectiveness of our marketing campaigns (online and by email).

Marketing: these cookies enable us to show you marketing messages (or ads) on our Services and elsewhere online, and allow us to understand the effectiveness of our marketing (for example, whether you viewed or clicked on one of our ads). We may use marketing technologies so that we can promote our services to you, which could be personalised to you based on your use of the service and/or your inferred interests. They also support social media features, such as enabling you to share our content via your social media account(s) and to embed content from social media platforms (such as video content). These companies might use cookies to provide these services or otherwise enable them to track your use of their services.


We use a number of specialist companies to help us to run our services effectively and to provide marketing functionality, as described in the previous section.  These technology providers use and control cookies on our services, which may be used for their own purposes, including for the purposes of tracking your browsing behaviour across multiple websites.  We undertake checks to ensure that these companies keep your data secure and handle it fairly and responsibly.

Below we describe how we use the key technologies running through our services, with links to their privacy policies where you can find out more about what they do with your data.  This is a list of the common technologies used to support our websites and other online services. It is not intended to be a comprehensive list.

Full details of the technologies used on a specific website are provided in the cookie management platform for that service (available via Cookie Settings in the footer).

Google ReCaptchaNecessaryreCAPTCHA helps us prevent automated access to our websites by computer programmes or “bots”, by collecting information from your browser or device, such as the cookies Google has placed over the last 6 months, the number of mouse clicks you have made on our web page (or screen touches on a touch screen device) and what language you have selected. Google may use the information they collect for their own additional purposes, which are described. For more information please refer to the reCAPTCHA privacy notice.You can find out more about how Google uses data here, along with how you can control what Google does with your personal information
Google AnalyticsAnalyticsThis is a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate use of those services and compile a report for us.You can find out more about how Google uses data here. You can also install a browser plugin to opt out from Google Analytics across all websites.
Google Marketing PlatformMarketingWe use Google Marketing Platform to serve and to measure the effectiveness of our online marketing campaigns. We may also use this cookie to derive demographics and interests data for analytics purposes.You can find out more about how Google uses data here. You can also opt out across all websites via your Google settings.
AmplitudeAnalyticsWe use Amplitude for a more in-depth understanding of how our product is used. It records mouse interactions with the page or site to enable us to see how users use our features. This enables us to spot issues and improve our service(s).Amplitude acts in the capacity of a service provider only via first party cookies. 
FreshdeskFunctionalWe use Freshdesk to provide support and a self-serve knowledge base for our customers. The Freshdesk Cookie Policy is available here.
WordPress and JetpackFunctionalThe WordPress Jetpack plugin is used for security, performance, marketing, and design tools for WordPress, which is used for our marketing website.The Automattic cookie policy can be found here.